Assistant Accounts Officer

Position Purpose

We are on the lookout for skilled account assistants who will help us liaison with existing clients effectively. The account assistant job profile will involve being a key point of contact between the company and the client. The account assistant job role entails reporting to account managers as customer support executives. We are in pursuit of finding someone who is passionate about fostering long-lasting relationships with clients on a day-to-day basis. Proficiency in audits and spreadsheets is a big bonus.

Objectives of this role

• Work as a touchpoint between senior account managers and the client through the account assistant job role
• Perform client servicing that results in building and fostering long-term relationships for the company
• Assist the senior account assistant or manager to keep track of client records, contract updates, and renewals
• Learn more about the product and offerings to upsell and cross-sell to clients

Responsibilities

• The key duty of an account assistant is to address the needs of the clients based on their requests and expectations
• Ensure that services to clients are within the budgets of the company, without compromising on clients’ needs
• Report to senior account managers on the progress of clients through proper documentation of the work
• Devise strategies to improve business from the takeaways that come with the account assistant job scope
• Generate reports about the client accounts, which range from client inquiries, addressing their needs, and scope of improvement for smoother relationships

Required skills and qualifications

• Bachelor’s degree in B.Com, management or a related field
• Experience in performing account assistant roles and responsibilities
• Internship or experience in sales or customer relationship management
• Ability to multitask and effectively perform the duty of an account assistant
• Strong verbal, written, and interpersonal communication skills

Additional Requirements

• Age at most 28 years
• Both males and females are allowed to apply
• The applicants should have experience in Banks or Financial Institutions

Compensation & Other Benefits

• Festival Bonus: 2
• As per policy of the Bank

Application Process*

Applications must be submitted through the mentioned link on the page by clicking on Apply Button.

• All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
• Mentioning three referees’ details of your present supervisor and HR along with past employment’s supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment processes & believes in equal opportunity in employment regardless.