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Contact Us – First Banque

First Banque

Your Financial Needs In One App

Digital Banking Made Easy

Get in touch with us.

We save you not only time, but money.

Want to get in touch? We’d love to hear from you. Here’s how you can reach us…

Call the helpline:

(02) 4003 7936

Email us:

contact@firstbanque.com

Location

1550 Bryant Street STE 750, San Francisco, CA 94103

Call the helpline:

Monday – Saturday: 9am – 7pm Sunday: 12am — 6pm




     

    Frequently asked questions

    Where can I use this card?

    You can use your card again where you opened your account. For certain credit card programs, you may be able to find other businesses where you can use your card to finance additional products and services. Please review your statement and materials that came with your credit card for more details.

    When will I receive my first billing statement?

    Within 45 days after making the first charge to your credit card account. If you’d rather receive Online Statements2 going forward,  If you’re already set up for an online account, check there to review if a statement has generated. If you don’t have an online account,

    How can I get my statements online?

    It’s easy. Sign on to our online platform or sign up if you haven’t already. Then, choose Online Statements2 for your account from the Manage Delivery Preferences page.

    How do I make payments online?

    If you already have a  profile with us, your credit card account will be automatically added to your profile. You don’t need to set one up for your retail credit card account. If you don’t have an Online profile, you can add it once you have signed on.